The other day I went to a holiday market at Chelsea Market’s event space. It has two levels and every time I’ve been it’s had a ramp. At some point during the last year they put in a electronic lift that requires a key to operate (photo above). Unfortunately, because the key had been lost during other events, the security guards would not give the key to the person in charge of the holiday market. Because of this, I had to wait for a long time for someone to bring the key.
It would seem that everyone involved was losing money in this situation. These lifts cost a lot of money to purchase, install and maintain. I don’t understand why they had to replace the ramp with this complicated system. It also seems like they might have a better way of handling the key so that it doesn’t get lost and make the investment of a lift worth it. Even after I waited for a long time, the guard never came so I left the market and walked outside to a side door that entered the lower level of space. Luckily I had this option and the artists didn’t lose my business due to inaccessibility!